FAQ

How do I resize the Trade Simulator?
PC/Chrome: 1. Select anywhere in the Trade Simulator area 2. Hold down Ctrl key 3. Scroll your mouse wheel up or down Mac/Chrome: 1. Select anywhere i...
Wed, 5 Apr, 2023 at 11:35 AM
How do I increase or decrease text sizes?
How do I increase or decrease text sizes? PC/Chrome: 1. Select anywhere in the Chart or Trade Simulator area 2. Hold down Ctrl key 3. Scroll your mouse ...
Thu, 10 Mar, 2022 at 7:49 PM
How do I download and view my Trade History .CSV
How do I download and view my Trade History? Download your Trade History .CSV file with GreenChart's Trading Simulator. ‍‍.CSV  or Comma Space Value, is...
Thu, 10 Mar, 2022 at 7:50 PM
Steps to ensure a smooth GreenChart experience
Before you use GreenChart, watch the DTU Intro Video  If you are a Day Trade University student, watch the 40-minute introduction and overview video: ht...
Tue, 8 Mar, 2022 at 1:13 PM
Working with VPNs
VPNs typically block any website that streams data, including GreenChart. GreenChart streams live quote data for each symbol you are charting. Your VPN...
Thu, 3 Mar, 2022 at 4:23 PM
Overview Video (for Day Trade University Students)
If you are a Day Trade University student, watch the 40-minute introduction and overview video: https://secureonlinedaytradinguniversity.com/faq-videos/ Yo...
Sat, 5 Mar, 2022 at 8:29 AM
GreenChart Minimum & Recommended Hardware Requirements
When working online, your computer becomes your 'vehicle' to get to work. When trading real money online, Speed and Reliability are top priority. Do...
Tue, 8 Mar, 2022 at 3:58 PM
GreenChart Triage
Hello [Name], Our apologies. Thanks for letting us know.  Let's dig into your situation and see if we can pinpoint what might be slowing you down. Our...
Thu, 10 Mar, 2022 at 7:46 PM
Basic Checklist
I recommend closing all charts and logging in fresh. If your system meets the minimum hardware requirements, you should be able to load up to 6 GreenChart ...
Tue, 29 Mar, 2022 at 1:33 PM
Validating an International Phone Number for Alerts
If you are in the USA or Canada simply enter your phone number with area code; there's no need to enter +1 for country code. International customer ...
Fri, 30 Dec, 2022 at 12:22 PM